Help with Other Questions

I ordered a video, but never got email confirmation?

We send email confirmations on every order. Please make sure that your spam filters allow through emails from

One easy way to do this is for many software programs is to add this email address to your "friends" list in your email client.

Note that if you use a challenge-and-response spam filter, where anyone sending you email has to go to a web page to verify that they are real people, we will not get the challenge from the software, and we will not respond to it. You must let email from the above to addresses through, on your own.

What is your mailing address?

SmartFlix
1315A Massachusetts Ave
Arlington MA 02476

If you have any question not answered above, please check the main help section or send us mail.